Policies & Shipping

SHIPPING AND LOCAL PICK-UP

LOCAL PICK-UP
We are now offering contactless pick- up from our storefront location.
To choose this option please select local pick up at checkout and you will receive an e-mail confirmation to decide on a time that works best to pick up your piece.

SHIPPING
We do ship worldwide. Our shipping costs are based on the weight and size of the box used to ship your items safely so it will make it to its new home in one beautiful piece.

CHRISTMAS SHIPPING
All orders placed after November 30th may not make it under the tree in time. But we do offer gift cards!

RETURNS AND DAMAGED ITEMS

RETURN
At this time, we do not offer returns on items.

DAMAGED ITEMS
While we do strive to have our piece arrive to their new home in one piece, sometimes that is not always the case.
If you receive a piece that has arrived damaged, please send an e-mail with an attached picture of the broken item within 5 business days to receive a replacement item shipped to you at no charge.

CARING FOR YOUR POTTERY

All of my pottery is glazed with non-toxic glazes. They are food, microwave, dishwasher and oven safe.

STOVETOP, OVEN AND BROILER

Do not use stoneware on your stovetop or cooktop!
Never place your stoneware under the broiler or any other direct flame or heating element. This stoneware is oven safe to 500°F. Make sure the stoneware has warmed to room temperature before placing in the oven.

FREEZER AND REFRIGERATOR

Do not take stoneware from the oven and place it directly into the freezer, refrigerator or under cold water. Allow to cool down or warm up to room temperature before use.

CLEANING & CARE

Dishwasher safe or hand wash with hot soapy water. Let the stoneware dry completely before storing!